Sunday, November 20, 2011

Making Money Online Easy


Box, the online file storage and sharing company, on Thursday debuted the Box Innovation Network, also branded as “/bin,” a platform to make it easy for third party developers to create enterprise-focused apps utilizing Box’s APIs. The company also announced a $2 million fund aimed at supporting developers building the most promising apps on /bin.


Box has assembled a number of partners for /bin’s launch, including Heroku, Rackspace and Cloud Foundry, whose services can help host the apps that are built using Box’s framework. Twilio, SnapLogic and Appcelerator are also /bin launch partners, and their services can be used to help developers build apps more efficiently.


Order of magnitude app growth


Box isn’t new to working with third-party app developers: The company currently has an app store with around 150 applications on it today, Box CEO Aaron Levie told me in a recent interview. But /bin is aimed at making it easy for many more apps to be built using the company’s technology framework. “We wanted to make an order of magnitude change in the amount of Box-oriented apps out there,” Levie said. (Levie will be speaking at our Net:Work event on Dec. 8.)


/bin was born largely out of necessity. Many Box customers have requested specific features, such as the ability for a doctor to use an iPad to access a patient’s CAT scan image document hosted on Box. “We get requests every day for features that we don’t offer in some really specific but useful areas,” Box VP of platform Chris Yeh said in an interview. “These kinds of things we’re never going to be able to build out ourselves, and /bin makes it easier for other people to create those things.”


Adding cash to the equation


To that end, Box says it will spend up to $2 million within the next year to invest in applications built on /bin. The money will go toward equity investments in apps, intellectual property acquisitions, and co-development projects.


Overall it’s a very promising program, but certain details are still fuzzy. For example, no financial details of the /bin platform have been solidified yet, meaning that there are no established rules for whether Box will take a cut of any revenue generated by an app built on the platform, or how much that cut will be. Yeh tells me the company will probably establish that on a case-by-case basis going forward, as /bin matures. It seems to me that those details should be firmed up soon to make developers confident about making serious apps on the platform. But in general, it will be interesting to see what kinds of apps are built with /bin in the weeks and months ahead.


Here’s a video explaining how /bin works:



Related research and analysis from GigaOM Pro:
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  • What Enterprise Software Vendors Could Learn from the Consumer Space
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MIAMI (AP) — A federal judge on Monday gave final approval to a $410 million settlement in a class-action lawsuit affecting more than 13 million Bank of America customers who had debit card overdrafts during the past decade.


Senior U.S. District Judge James Lawrence King said the agreement was fair and reasonable, even though it drew criticism from some customers because they would only receive a fraction of what they paid in overdraft fees. The fees were usually $35 per occurrence.


"It's really undisputed that this is one of the largest settlements ever in a consumer case," said Aaron Podhurst, a lead attorney for the customer class.


The settlement became final a week after Charlotte, N.C.-based Bank of America backed off a plan to charge a $5 monthly fee for debit-card purchases. The outcry prompted other major banks, including JPMorgan Chase & Co. and Wells Fargo & Co., to cancel trial tests of their own debit card fees.


Bank attorney Laurence Hutt said 13.2 million Bank of America customers who had debit cards between January 2001 and May 2011 would get some payment. Those who still have accounts would get an automatic credit and the others would get a check mailed to them. No one would have to take any action or fill out any paperwork.


Barry Himmelstein, an attorney for customers who objected to the deal, said he calculated that the bank actually raked in $4.5 billion through the overdraft fees and was repaying less than 10 percent. He said the average customer in the case had $300 in overdraft fees, making them eligible for a $27 award — less than one overdraft charge — from the lawsuit.


"It's $4.5 billion that's gone missing from people's accounts," Himmelstein said.


Hutt said only 46 customers filed formal objections to the settlement and 350 decided to opt out, meaning they could take separate legal action on their own.


"It's very easy for people to say on the sidelines, 'I could do better,'" Hutt said. "Never is a settlement at 100 percent of what somebody thinks they can receive at trial. It's always a compromise."


Customers will receive a minimum of 9 percent of the fees they paid through the settlement, Hutt added. The bank has already paid the money into an escrow account.


The lawsuit claimed that Bank of America processed its debit card transactions in the order of highest to lowest dollar amount so it could maximize the overdraft fees customers paid. An overdraft occurs when the account doesn't have enough money in it to cover a debit card transaction. Similar lawsuits have been filed against more than 30 other banks.


Despite the settlement, Bank of America insists there was nothing improper about the processing sequence. New regulations enacted following the recent financial crisis prohibit banks from charging overdraft fees on debit cards without first getting customer permission.


Many of the objections concerned the fees for the team of class-action attorneys, which would amount to about $123 million. Lawyers for people opposed to the settlement said that amount should be cut down by at least $50 million, with the money going back to the wronged customers.


"The best use is to provide compensation to the class members," said Elliott Kula, who represents some of the objectors.


But King sided with the plaintiffs' attorneys, noting that they spent thousands of hours on the case and achieved "a superb result" for the customers.


"I don't see anything about this case that's simple or garden variety," the judge said.


Another complaint concerned missing records for customers from 2001 through 2003, which has made them impossible to identify. The settlement will take about 14 percent of the total — representing an estimate for the fees paid by those customers — and put the money into nonprofit financial literacy programs.


In addition, the 32 original named plaintiffs who represented the larger class will get bonuses of up to $5,000 each, $2,500 each if both plaintiffs are a married couple.


____


Online:


Settlement Website: http://www.bofaoverdraftsettlement.com


____


Follow Curt Anderson on Twitter: http://twitter.com/Miamicurt


.


.



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Box, the online file storage and sharing company, on Thursday debuted the Box Innovation Network, also branded as “/bin,” a platform to make it easy for third party developers to create enterprise-focused apps utilizing Box’s APIs. The company also announced a $2 million fund aimed at supporting developers building the most promising apps on /bin.


Box has assembled a number of partners for /bin’s launch, including Heroku, Rackspace and Cloud Foundry, whose services can help host the apps that are built using Box’s framework. Twilio, SnapLogic and Appcelerator are also /bin launch partners, and their services can be used to help developers build apps more efficiently.


Order of magnitude app growth


Box isn’t new to working with third-party app developers: The company currently has an app store with around 150 applications on it today, Box CEO Aaron Levie told me in a recent interview. But /bin is aimed at making it easy for many more apps to be built using the company’s technology framework. “We wanted to make an order of magnitude change in the amount of Box-oriented apps out there,” Levie said. (Levie will be speaking at our Net:Work event on Dec. 8.)


/bin was born largely out of necessity. Many Box customers have requested specific features, such as the ability for a doctor to use an iPad to access a patient’s CAT scan image document hosted on Box. “We get requests every day for features that we don’t offer in some really specific but useful areas,” Box VP of platform Chris Yeh said in an interview. “These kinds of things we’re never going to be able to build out ourselves, and /bin makes it easier for other people to create those things.”


Adding cash to the equation


To that end, Box says it will spend up to $2 million within the next year to invest in applications built on /bin. The money will go toward equity investments in apps, intellectual property acquisitions, and co-development projects.


Overall it’s a very promising program, but certain details are still fuzzy. For example, no financial details of the /bin platform have been solidified yet, meaning that there are no established rules for whether Box will take a cut of any revenue generated by an app built on the platform, or how much that cut will be. Yeh tells me the company will probably establish that on a case-by-case basis going forward, as /bin matures. It seems to me that those details should be firmed up soon to make developers confident about making serious apps on the platform. But in general, it will be interesting to see what kinds of apps are built with /bin in the weeks and months ahead.


Here’s a video explaining how /bin works:



Related research and analysis from GigaOM Pro:
Subscriber content. Sign up for a free trial.

  • What Enterprise Software Vendors Could Learn from the Consumer Space
  • Millennials in the enterprise, part 1: strategies for supporting the new digital workforce
  • A field guide to cloud computing: current trends, future opportunities
MIAMI (AP) — A federal judge on Monday gave final approval to a $410 million settlement in a class-action lawsuit affecting more than 13 million Bank of America customers who had debit card overdrafts during the past decade.


Senior U.S. District Judge James Lawrence King said the agreement was fair and reasonable, even though it drew criticism from some customers because they would only receive a fraction of what they paid in overdraft fees. The fees were usually $35 per occurrence.


"It's really undisputed that this is one of the largest settlements ever in a consumer case," said Aaron Podhurst, a lead attorney for the customer class.


The settlement became final a week after Charlotte, N.C.-based Bank of America backed off a plan to charge a $5 monthly fee for debit-card purchases. The outcry prompted other major banks, including JPMorgan Chase & Co. and Wells Fargo & Co., to cancel trial tests of their own debit card fees.


Bank attorney Laurence Hutt said 13.2 million Bank of America customers who had debit cards between January 2001 and May 2011 would get some payment. Those who still have accounts would get an automatic credit and the others would get a check mailed to them. No one would have to take any action or fill out any paperwork.


Barry Himmelstein, an attorney for customers who objected to the deal, said he calculated that the bank actually raked in $4.5 billion through the overdraft fees and was repaying less than 10 percent. He said the average customer in the case had $300 in overdraft fees, making them eligible for a $27 award — less than one overdraft charge — from the lawsuit.


"It's $4.5 billion that's gone missing from people's accounts," Himmelstein said.


Hutt said only 46 customers filed formal objections to the settlement and 350 decided to opt out, meaning they could take separate legal action on their own.


"It's very easy for people to say on the sidelines, 'I could do better,'" Hutt said. "Never is a settlement at 100 percent of what somebody thinks they can receive at trial. It's always a compromise."


Customers will receive a minimum of 9 percent of the fees they paid through the settlement, Hutt added. The bank has already paid the money into an escrow account.


The lawsuit claimed that Bank of America processed its debit card transactions in the order of highest to lowest dollar amount so it could maximize the overdraft fees customers paid. An overdraft occurs when the account doesn't have enough money in it to cover a debit card transaction. Similar lawsuits have been filed against more than 30 other banks.


Despite the settlement, Bank of America insists there was nothing improper about the processing sequence. New regulations enacted following the recent financial crisis prohibit banks from charging overdraft fees on debit cards without first getting customer permission.


Many of the objections concerned the fees for the team of class-action attorneys, which would amount to about $123 million. Lawyers for people opposed to the settlement said that amount should be cut down by at least $50 million, with the money going back to the wronged customers.


"The best use is to provide compensation to the class members," said Elliott Kula, who represents some of the objectors.


But King sided with the plaintiffs' attorneys, noting that they spent thousands of hours on the case and achieved "a superb result" for the customers.


"I don't see anything about this case that's simple or garden variety," the judge said.


Another complaint concerned missing records for customers from 2001 through 2003, which has made them impossible to identify. The settlement will take about 14 percent of the total — representing an estimate for the fees paid by those customers — and put the money into nonprofit financial literacy programs.


In addition, the 32 original named plaintiffs who represented the larger class will get bonuses of up to $5,000 each, $2,500 each if both plaintiffs are a married couple.


____


Online:


Settlement Website: http://www.bofaoverdraftsettlement.com


____


Follow Curt Anderson on Twitter: http://twitter.com/Miamicurt


.


.



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